What a year. Few of us will exit the same way we entered. Many of us will have changed the way we work. Should we explain any changes to our clients?

If designers can identify the triggers that make clients look for a new design partner we can hone our new business activities.

We asked clients to rate how designers reacted to their briefs: were they proactive or reactive? The results are interesting…

We asked clients to rate how designers reacted to their briefs: were they proactive or reactive? The results are interesting…

We asked clients what they wanted to see/hear in a pitch. Interestingly, not one client said they wanted to see a current folio. Instead, they wanted to talk, and share insights.

We asked clients how they find designers. There’s much written about how designers find clients but not the other way around … where does a client go to find their dream designer?

This is the first in a series of articles reporting on feedback from our ‘What clients want’ survey. We asked clients a simple question: How would you prefer to meet designers? The results are interesting.