Soft skills make humans indispensable – especially in the creative industry where the ability to communicate with clarity is vital. Infact they’re the skills that differentiate a great leader from an OK one. Question is, are they learned skills or personality traits?

Every client needs to onboard new staff. It’s the one project that exists in every organisation, and it’s a perfect way to get more from existing clients.

The creative industry I joined is not the creative industry I’m part of now and that’s OK. It’s changed and I’ve changed. It’s been a career of life-long learning, both in hard and soft skills.