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  • Home
  • what we do
    • we mentor
    • we research
    • we write
    • we advocate
    • we run workshops
      • How to find higher-fee design work
      • How to manage and lead a creative business
      • How to explain the measurable impact of design
  • Design Business Review
  • Who we are
  • How we can help
    • Costing pricing profit toolkit
    • …build financial knowledge
      • Financial mentoring for designers
      • ebook: Finance in a design studio ebook
      • ebook: Bookkeeping for designers
      • ebook: What’s a fair wage?
      • digital copy: the business of design publication
    • … grow your business
      • Business development mentoring
      • ebook: LinkedIn for designers
      • What’s a fair wage ebook
      • digital copy: the business of design publication
    • … build management and leadership skills
      • How to build a great creative business: good for people and profits
      • What’s the risk? ebook
      • What’s a fair wage ebook
      • digital copy: the business of design publication
    • Free resources
  • Connect
Design Business Council > Client relationships
Promotion by job title
11
Apr

Promoting designers by job title only, not by an increase in salary is detrimental to the designer, to the design business and to the creative industry. Here’s why.

Posted in: Business coach for designers , Design business mentor , design mentor , Job titles for creatives ,
Tags: Business of design , capability building , Client relationships , Design disruptors , Design professional development , Studio management ,
How much should you tell a client?
02
Apr

Designer’s websites show beautifully-finished designs but in reality, designing takes time and can get messy. We don’t tell clients that.

Posted in: Business coach for designers , Design business mentor , design mentor , Social contracts for designers ,
Tags: Business of design , capability building , Client relationships , Design disruptors , Design professional development , Studio management ,
How designers use social contracts
20
Mar

Business strategists suggest we ignore competitors and only worry about what we can control. I would argue the opposite – the more we know, the better.

Posted in: Business coach for designers , Design business mentor , design mentor , Social contracts for designers ,
Tags: Business of design , capability building , Client relationships , Design disruptors , Design professional development , Studio management ,
Who has design leadership?
22
Feb

All designers are design leaders by default. Bad news: not everyone is intuitively a design leader. Good news: the skills can be learnt

Posted in: Business coach for designers , Business coaching for designers , Design business mentor , design mentor , Value-add clients , Value-add pricing ,
Tags: Business of design , capability building , Client relationships , Design disruptors , Design professional development , Studio management ,
How to make confident business decisions
06
Feb

Designers make decisions every day. The more knowledge, the more confident you can be in those decisions. Use these reports to help build confidence.

Posted in: Business coach for designers , Business coaching for designers , Design business mentor , design mentor , Value-add clients , Value-add pricing ,
Tags: Business of design , capability building , Client relationships , Design disruptors , Design professional development , Studio management ,
Giving honest feedback
23
Nov

Giving honest feedback to creatives is challenging. Design thrives on the unpredictable but small business owners need to reduce risk and deliver predictable results. There lies the conundrum.

Posted in: Business coach for designers , Business coaching for designers , Design business mentor , design mentor , Value-add clients , Value-add pricing ,
Tags: Business of design , capability building , Client relationships , Design disruptors , Design professional development , Studio management ,
The problem with value-add pricing
22
Nov

Value-add pricing is a hot topic but it comes with problems. It\’s not the right business model for every client. The skill is identifying the right clients.

Posted in: Business coach for designers , Business coaching for designers , Design business mentor , design mentor , Value-add clients , Value-add pricing ,
Tags: Business of design , capability building , Client relationships , Design disruptors , Design professional development , Studio management ,
What clients want from creatives post COVID
27
Jun

Clients like to work with designers interested in their business, their goals and their activities. Show that’s you by sharing information to make your client’s life easier.

Posted in: Business coach for designers , Design business mentor , female business coach , small business mentoring , what clients want from designers ,
Tags: Business of design , Client relationships , Design management , designer client relationshi , new business development , Research about design clients ,
Building a studio culture
05
Apr

Working from home and remote working has made it difficult to build and maintain a studio culture. Where we once sat alongside each other all day every day, now we might catch up just once a week. We’re unsure how that might impact team spirit, but one studio we’re working with isn’t waiting to find out…

Posted in: Business of design , Design business coaching , Design business strategy , Design index , design value , Human centred design ,
Tags: Client relationships , Design Business School , Design management , Design professional development , Design strategies , profitable design businesses , Studio culture ,
How to attract clients
30
Mar

It’s such a simple question: what makes a client choose you over another design supplier?
What can you do or say to attract clients?

Posted in: Business of design , Design business coaching , Design business strategy , Design index , design value , Human centred design ,
Tags: attracting clients , Client relationships , Design Business School , Design management , Design professional development , Design strategies , profitable design businesses ,
Can you specialise in Australia?
22
Mar

Specialising in one service means less competition, higher fees, and the chance to be seen as an industry-leader. No argument, but does it/will it work in Australia?

Posted in: Business of design , Design business coaching , Design business strategy , Design index , design value , Human centred design ,
Tags: Client relationships , Design Business School , Design management , Design professional development , Design strategies , Professional development , profitable design businesses , specialisation ,
Finding the right mix of clients and projects
09
Mar

Most designers think others are working on ground-breaking projects while they’re up to their @rse doing grunt work. Truth is, a mix of clients and projects is vital.

Posted in: Business of design , Design business coaching , Design business strategy , Design index , design value , finding the right mix of clients , Human centred design ,
Tags: Client relationships , design business strategies , Design management , Design strategies , Professional development , profitable design businesses , Studio management ,
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