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  • Home
  • what we do
    • we mentor
    • we research
    • we write
    • we advocate
    • we run workshops
      • How to find higher-fee design work
      • How to manage and lead a creative business
      • How to explain the measurable impact of design
      • Old HHBC
  • Design Business Review
  • Who we are
  • How we can help
    • Costing pricing profit toolkit
    • …build financial knowledge
      • Financial mentoring for designers
      • ebook: Finance in a design studio ebook
      • ebook: Bookkeeping for designers
      • ebook: What’s a fair wage?
      • digital copy: the business of design publication
    • … grow your business
      • Business development mentoring
      • ebook: LinkedIn for designers
      • What’s a fair wage ebook
      • digital copy: the business of design publication
    • … build management and leadership skills
      • How to build a great creative business: good for people and profits
      • What’s the risk? ebook
      • What’s a fair wage ebook
      • digital copy: the business of design publication
    • Free resources
  • Connect
Design Business Council > Design management
Creative out of office replies
08
Dec

We work all year to prove our creativity, nurture client relationships and project personality so don’t fall at the last hurdle … put some thought into your holiday out-of-office auto reply.

Posted in: Business advice for designers , Business coach for designers , Business coaching for designers , Business of design , business strategy , creative business coach , design business , design business coach , Design business coaching , sustainable creative business model ,
Tags: Business of design , design career , Design management , managing a design studio ,
Measuring what matters
Measure what matters
27
Nov

Many Australian studios are running flat-out yet wondering why the numbers don’t stack up. The problem isn’t effort — it’s focus. You might be measuring the wrong things.

Posted in: Business of design , creative business coach , Design business coaching , Design index ,
Tags: Business of design , design business coach , design business mentor , design centric , Design management , Design strategy ,
(New) skills needed to survive
26
Nov

2025 has been a year of disruption for designers and all indicators say 2026 will be as turbulent. We think designers need these (new) to survive.

Posted in: Business advice for designers , Business coach for designers , Business coaching for designers , Business of design , business strategy , creative business coach , design business , design business coach , Design business coaching , sustainable creative business model ,
Tags: Business of design , design career , Design management , managing a design studio ,
Before you look for work, look at how you work
19
Nov

Most creative agencies chase new work to grow. The truth is, growth starts inside — by auditing profitability, utilisation, and client mix before pursuing new business.

Posted in: Business of design , creative business coach , Design business coaching , Design index ,
Tags: Business of design , design business coach , design business mentor , design centric , Design management , Design strategy ,
Are you accidentally ripping-off freelancers?
10
Nov

The uncomfortable truth: while you’re perfecting your portfolio, other designers are building relationships through content. Every week you stay quiet is another week potential clients discover someone else.

Posted in: Business advice for designers , Business coach for designers , Business coaching for designers , Business of design , business strategy , creative business coach , design business , design business coach , Design business coaching , sustainable creative business model ,
Tags: Business of design , design career , Design management , managing a design studio ,
If your peers talk business and you talk design, you’ll lose
30
Oct

While you focus on craft and visual quality, competitors are talking strategy, outcomes, and business value. They’re speaking the language clients want to hear.

Posted in: Business of design , creative business coach , Design business coaching , Design index ,
Tags: Business of design , design business coach , design business mentor , design centric , Design management , Design strategy ,
Why your competitors are stealing your clients
27
Oct

The uncomfortable truth: while you’re perfecting your portfolio, other designers are building relationships through content. Every week you stay quiet is another week potential clients discover someone else.

Posted in: Business advice for designers , Business coach for designers , Business coaching for designers , Business of design , business strategy , creative business coach , design business , design business coach , Design business coaching , sustainable creative business model ,
Tags: Business of design , design career , Design management , managing a design studio ,
Designing your way through a crisis
19
Oct

We had the good fortune to have worked through the 1987 market crash, the dot.com boom and crash and the global financial crisis. I say good fortune because it taught us how to pivot.
When we face changes like we are now seeing we can’t do business as usual.

Posted in: Business of design , creative business coach , Design business coaching , Design index ,
Tags: Business of design , design business coach , design business mentor , design centric , Design management , Design strategy ,
Stop networking like everyone else
Stop networking like everyone else
07
Oct

Break the design by the hour cycle by finding clients who value your expertise through targeted networking

Posted in: Business coach for designers , Business coaching for designers , Design business strategy , Design pricing , design value , Human centred design ,
Tags: Client relationships , customer experience , Design Business School , Design management , Design professional development , Design strategies , designers , Empathy mapping , presentation skills , Professional development , ROI , Studio management ,
Networking designer
Designers should dump networking groups
22
Sep

Discover how designers use LinkedIn as a powerful, targeted networking tool. Save time and money finding, retaining, and growing clients more effectively

Posted in: Business coach for designers , Business coaching for designers , Design business strategy , Design pricing , design value , Human centred design ,
Tags: Client relationships , customer experience , Design Business School , Design management , Design professional development , Design strategies , designers , Empathy mapping , presentation skills , Professional development , ROI , Studio management ,
Sprint to the finish line (instead of limping to the end of the year)
15
Sep

There’s not long to go … your choice, you can slide into the end of the year or you can pull up your big girl pants and sprint to the finishing line.

Posted in: Business advice for designers , Business coach for designers , Business coaching for designers , Business of design , creative business coach , design business coach , Design business coaching ,
Tags: Defining design impact , design career , design impact measurement gap , Design management , design value disconnect , impact frameworks , managing a design studio , measuring design impact ,
Designer burnout
Australian designers and burnout: what’s driving it and how to stop it (2025)
09
Sep

Seventy per cent of people working in Australia’s media, marketing and creative sectors say they’ve experienced burnout in the past 12 months. That makes burnout the standout concern across the creative industry.

Posted in: Business coach for designers , Business coaching for designers , Design business strategy , Design pricing , design value , Human centred design ,
Tags: Client relationships , customer experience , Design Business School , Design management , Design professional development , Design strategies , designers , Empathy mapping , presentation skills , Professional development , ROI , Studio management ,
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