Business of design

Research shows client discontentment with a designer is often around miscommunication – here’s how to onboard new clients to start a relationship with clarity.

An article explaining how a designer can run a good meeting: handy because a good meeting can be the difference between a smooth project and an ugly bunfight!

71% of clients say pitches are lost because of softer factors. What does that mean? And how does that even work if you can’t get in front of a client to pitch?

71% of clients say pitches are lost because of softer factors. What does that mean? And how does that even work if you can’t get in front of a client to pitch?

Designers don\’t go into business to fail, but many do because they don\’t understand the potential risks. Here\’s five strategies to reduce the risk of failure.

Designers are often perfectionists. It’s a superpower for some but for others it’s a problem because it negatively impacts their mental health and profitability.

Does your design agency have shitty profits? Shitty profits suck but they good news is they can be fixed by systematically analysing aspects of your business.

We asked 4 designers we know use instagram regularly, whether the channel works as a new business tool.

Clients are using scenarios to proactively plan for future events. They’re replacing business plans because it’s getting too hard to forecast with accuracy.

Times are tough and profits are down, but we know it’s cyclical and good times will return. Why not use this downtime to question whether a merger would be good for you and your business?

The Victorian Government is asking designers to work for free – to free pitch. The Fair Work Commission clearly states working for free is unlawful. So why?

as AI advances, clients will expect designers to reduce the hours spent on design. This will further undermine the financial viability of the time-and-materials business model.