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  • what we do
    • we mentor
    • we research
    • we write
    • we advocate
    • we run workshops
      • How to find higher-fee design work
      • How to manage and lead a creative business
      • How to explain the measurable impact of design
  • Design Business Review
  • Who we are
  • How we can help
    • Costing pricing profit toolkit
    • …build financial knowledge
      • Financial mentoring for designers
      • ebook: Finance in a design studio ebook
      • ebook: Bookkeeping for designers
      • ebook: What’s a fair wage?
      • digital copy: the business of design publication
    • … grow your business
      • Business development mentoring
      • ebook: LinkedIn for designers
      • What’s a fair wage ebook
      • digital copy: the business of design publication
    • … build management and leadership skills
      • How to build a great creative business: good for people and profits
      • What’s the risk? ebook
      • What’s a fair wage ebook
      • digital copy: the business of design publication
    • Free resources
  • Connect
Design Business Council > Business of design
The theatre model
28
Sep

Many creative businesses are moving to the theatre model. Instead of employing, they hire on a project-by-project basis. I think many are missing the main point of the model…

Posted in: Business of design , creative business coach , design business coach ,
Tags: business models , Business of design , capability building , design career , Design management , design studio business models , film model , finding your onlyness , hollywood model , journey mapping , theatre model ,
How to make your studio stand out
14
Sep

We build websites using similar templates, then choose the same words to describe what we do. No wonder we end up looking the same.

Posted in: Business of design , creative business coach , design business coach ,
Tags: Business of design , capability building , design career , Design management , finding your onlyness , journey mapping , onlyness , personal journey map , self promotion for designers , writing for designers ,
How to write about your work
24
Aug

Most designers choose a creative career because they’re good at and like creating imagery. Problem is to promote our work we must write.

Posted in: Business of design , creative business coach , design business coach ,
Tags: Business of design , capability building , design career , Design management , designers who write , how to write about designn , writing about your work , writing for designers , writing tips for designers ,
Questioning the way things are done
10
Aug

The creative industry is led mainly by market forces. At its most basic it’s a simple transaction: we trade creativity for money. At least that’s how it is meant to work.

Posted in: Business of design , creative business coach , design business coach , Design business coaching ,
Tags: Business of design , design career , Design management , never not creative , unpaid internships ,
A community of knowledge
27
Jul

A community of knowledge is a group of people sharing what they know. As the creative industry fractures, they are proving more and more valuable.

Posted in: Business of design , creative business coach , design business coach ,
Tags: Business of design , capability building , design career , design education , Design management , Learning design , Slack community ,
41*
06
Jul

The creative industry I joined is not the creative industry I’m part of now and that’s OK. It’s changed and I’ve changed. It’s been a career of life-long learning, both in hard and soft skills.

Posted in: Business of design , creative business coach ,
Tags: a career in design , ageism , Business of design , capability building , design career , Design management , Design strategies , Design strategy , hard skills , soft skills , Studio management ,
Email/call/text/slack… how do clients contact you?
29
Jun

We have made ourselves so accessible to clients — they can call/text/email/slack to contact us anywhere, anytime. It’s hard to manage.

Posted in: Business of design , design business coach ,
Tags: Aircall , Business of design , capability building , client management , dealing with emergencies , Design management , Design strategies , Design strategy , Designers and stress , designers mental health , Dialpad , Justcall , Studio management , Zoom call ,
Profiting from referrals
22
Jun

‘Spotters fees’, ‘kick-backs’ and ‘hidden consultancy fees’ – they’re all secret commissions and they’re illegal under the Crimes Act.

Posted in: Business of design ,
Tags: Business of design , capability building , dealing with emergencies , Design management , Design strategies , Design strategy , Designers and stress , designers mental health , hidden commission , profiting from referrals , secret commission , Studio management ,
Your lack of preparation does not constitute my emergency
10
Jun

It’s easy for designers to be overwhelmed by their workload but thinking like an emergency department of a hospital can help.

Posted in: Business of design ,
Tags: Business of design , capability building , dealing with emergencies , Design management , Design strategies , Design strategy , Designers and stress , designers mental health , Studio management ,
Creative out-of-office responses
24
Nov

Everyone at some stage has to leave an out-of-office message. Why be creative and inject some onlyness into your message?

Posted in: design business coach , Design business strategy , Managing a studio , Out-of-office messages , Taking leave from your studio ,
Tags: Business of design , Client relationships , customer experience , Design management ,
Onlyness equals client loyalty
Onlyness = client loyalty
09
Jun

Why are some clients loyal while others just flit from design agency to design agency on a whim? Onlyness equals client loyalty when you explain the personal attributes…

Posted in: Business advice for designers , Business coach for designers , design business coach , Onlyness ,
Tags: Business of design , design business coach , design business mentor ,
Designers, clients and social media
26
May

When expectations are managed, designers can add value managing a client’s social media presence – but it’s not to be under-estimated or under-serviced. Much reputational harm can come from inactivity or the wrong activity.

Posted in: Business of design , creative business coach , design business coach , Design business coaching , Design business strategy , Design index , design value , mentoring for freelancers ,
Tags: Business of design , capability building , Client relationships , customer experience , design business , design business coach , design coach , design mentor , Design strategies , Design strategy , design studio management , managing clients , new business development ,
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